The Outreach team pride themselves on their experience, professionalism and client care.

It has always been the Outreach Policy to employ training staff who not only have all the relevant qualifications in their specialisations but have years of practical operational rescue experience behind them.

We believe it is this experience that enables us to offer the most practical and “real world” relevant training available. No one rescue is the same – there are common areas in all, but the requirements of decision-making, judgement and technical response will be different. Learning from books or from trainers who have not experienced the real thing will make the process of development a long and difficult one.

Additionally, Outreach Instructional staff hold a range of safety teaching and training qualifications including: -

• CIEH Professional Trainers Award
• NUCO Instructor
• IOSH Managing Safely
• NVQ A1 Assessor
• City and Guilds C23 / C24
• Mountain Instructors Award
• Qualsafe FREC Provider

The Outreach Instructors

George Smith

George “upside down” Smith is the longest serving Outreach member, with over 30 years involvement. His background in outdoor education, involvement in rope access and personal climbing skills are invaluable. He has a great understanding of technical rope and water rescue enabling him to deliver training to a high standard across all courses. 

Mac Stephens

Mac has had 32 years in The Fire and Rescue Services, roles included Technical Rescue Lead, Team Leader in Operational Risk Management and One of Wales USAR (Urban Search and Rescue) Trainer Planners.  Responsibilities have included advising Senior Manager at operation incidents and working abroad Europe for the UN and as part of peer groups.  Now designing, developing and delivering Technical Rescue Training Programmes for the Emergency Service and Industry in the UK and overseas.  Mac continues to advise and work with industry in Confined Space and Safe Working at Height.  When not working, Mac can be found on the end of a fly fishing rod.

Andy Yates

Andy joined Outreach in January 2015 after a few years overseas working as an armed guard on board commercial shipping vessels.  Previous to this, he has worked for South Wales Fire Service and served in the HM Royal Marines.  Andy teaches water rescue, confined space and safe working at height to Emergency Service and Industry.  Andy predominately habitats at Outreach and when not in the water or classroom, you will find him up the top shed with his music on, training in his make shift gym.  Feel free to join him for a work out!!

Ollie Cain

Ollie is an IRATA level 3 and rope access supervisor.  He has worked in several professions with an emphasis on Industrial before joining Outreach in January 2018.  Ollie worked on multiple Geo sites in New Zealand, most notably on the landslides North and South of Kaikoura after the 7.8 magnitude earthquake.  Ollie is also part of the Llanberis Mountain Rescue Team.

Richard "Ginge" Williams

Ginge is a freelance outdoor activity provider with over 20 years' experience with the RAF Mountain Rescue and 10 years within the outdoor sector specialising in water & rope based activities.

Jurgen Dissmann

Growing up in South Africa Jurgen spent most of his time in the sea, surfing, diving, snorkeling, spearfishing, and boating from which he started work in the local SeaWorld when he was 16. Relocating to the UK in 2000, gave him the opportunity to start rock and ice climbing, mountaineering and skiing, which he has been doing ever since. It has taken him on a vast amount of trips all over the UK, Europe, Africa and Nepal. He spends a lot of his working and free time in the mountains, sea and rivers.

Ian Dowson

Ian became an instructor for Outreach after retiring from Cleveland FRS. Ian is a vastly experienced industrial safety and rescue trainer and works mainly on our confined space and work at height programmes. In his spare time Ian is a keen builder and enjoys the wilder parts of the North East of the UK.

Russ Vaughan

Russ has 30 years experience with NWFRS, roles including part of the Welsh National Resilience Team implementing USAR and High Volume Pumps into Wales, Response Manager and a variety of other posts.  Retired team leader of an NGO USAR Team (British International Rescue & Search Dogs) attending numerous natural disasters around the world.  Member of the Ogwen Mountain Rescue Team for around 15 years in his youth.   Currently delivering SWAH, confined Space and industrial course for Outreach. 

The Outreach Management Team

Tony Emsley

Tony Emsley has been involved in the world of technical rescue since 1978.

Beginning with the RAF for 22 years and subsequently with the Outreach Team since 1995, he has been involved in rescues and training all over the world, with experience at all levels from team member to team leader and manager.

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The Admin and Stores Team

Amy Jones, Ann Harwood,  Sarah Davies, Haf Thomas, Beccy Bray, Cath Fairley, Jim Catton and Adrian Griffin

This team is organised, resourceful and wonderfully efficient. Always rising to any challenge and ensuring others are kept on their toes!

The Catering and Domestic Team

Chris Bailey-Hughes, Joe Hembrough

Chris and his team are now famous across the Outreach world for their amazing food, with many returning customer always asking after them when they arrive at the centre. His sticky toffee pudding is to die for!

Wendy Bailey-Hughes & Mandy Ryder

These are the ladies who not only keep the centre clean and tidy but also make sure you are kept fed and watered even when you are off site, ensuring that there are plenty of biscuits and flasks of tea and tasty snacks.